Website Faqs
Frequently Asked Questions About Everything
We Do Websites
Frequently Asked Questions
Website Design & Development
A Content Management System (CMS) allows you to easily update and manage your website content without needing technical expertise. WordPress is a common CMS. A Content Management System (CMS) is a software platform that enables users to create, edit, manage, and publish content on their website without needing in-depth technical skills or coding knowledge. Essentially, a CMS is a user-friendly interface that makes it possible to handle most website updates yourself, allowing you to keep your website fresh, accurate, and up-to-date. One of the most popular CMS platforms is WordPress, but there are several others, such as Joomla, Drupal, and
Yes, websites should be tested for all browsers compatibility, including Chrome, Firefox, Safari, and Edge. Yes, websites today should be tested for cross-browser compatibility to ensure they perform well and display correctly across all major web browsers, including Chrome, Firefox, Safari, and Edge. Each browser interprets website code slightly differently, which can lead to variations in appearance or functionality. This is why cross-browser testing is essential to provide a consistent user experience for all visitors, regardless of the browser they use. Why Cross-Browser Compatibility Matters Cross-browser compatibility is critical because users access websites on various browsers, devices, and operating systems.
Yes, security measures like SSL certificates, regular updates, and firewalls are implemented to ensure you have a secure website. Yes, ensuring you have a secure website is a top priority at Click Return. We take comprehensive steps to implement robust security measures, protecting your site from potential threats and providing peace of mind for both you and your users. Website security is essential, especially as cyberattacks, data breaches, and online fraud become increasingly sophisticated. By integrating various security protocols such as SSL certificates, regular updates, and firewalls, we help safeguard your website and its data. SSL Certificates One of the
Yes, at Click Return websites can be redesigned to improve the user experience (UX), update the branding, or modernise the technology. Yes, at Click Return, we can redesign an existing website to improve the user experience (UX), update branding, or modernise the technology that powers your site. A website redesign is more than just a visual refresh—it’s an opportunity to transform your online presence into a more effective and engaging platform that aligns with your business goals and caters to the evolving needs of your audience. Improving User Experience (UX) One of the primary reasons to redesign an existing website
The cost varies based on the complexity of the design, the number of pages, custom features, e-commerce integration, and whether you’re using a template or a custom design. The costs to design and build a website can vary significantly depending on several factors, including the complexity of the design, the number of pages, the features required, and whether you opt for a custom-built site or use a pre-designed template. Understanding these variables can help businesses and individuals set realistic budgets for their web projects. Complexity of the Design One of the most significant cost drivers in website development is the
At Click Return we provide post-launch website maintenance and support, including updates, backups, security monitoring, and troubleshooting. At Click Return, we understand that launching a website is just the beginning of your online journey. Websites, like any other digital asset, require ongoing maintenance and support to ensure they continue running smoothly, remain secure, and evolve with your business needs. That’s why we offer comprehensive post-launch website maintenance and support services to keep your site up-to-date, secure, and performing at its best. Regular Updates One of the key components of our website maintenance service is keeping your website software and content
A custom-built website is uniquely designed from scratch, while a template-based site uses pre-designed layouts, making them faster and cheaper to implement. The primary difference between a custom-built website and a template-based website lies in the level of personalisation, flexibility, and cost involved in their creation. Both approaches have their advantages and disadvantages, depending on the specific needs of your business, your budget, and your long-term goals. Here’s a closer look at what sets them apart: Custom-Built Websites A custom-built website is designed and developed from scratch to meet the unique needs, preferences, and branding of a business. The design
Yes, modern websites should be responsive, meaning they adapt to different screen sizes (mobile, tablet, desktop). In today’s digital age, ensuring you have a mobile-friendly website is no longer an option—it’s a necessity. With more than half of all web traffic coming from mobile devices, having a website that functions seamlessly across different screen sizes and devices is crucial to providing a positive user experience and maximising your online presence. Modern websites are designed to be responsive, meaning they automatically adjust and adapt their layout, images, and functionality to fit a variety of screen sizes, whether viewed on a mobile
Yes, clients typically provide written content, images, and branding materials, though many agencies offer copywriting services. Content for the website is one of the most critical elements to consider. While the design, functionality, and overall user experience are important, it’s the content for the website that communicates your message, informs your audience, and drives actions like purchases or inquiries. As such, clients are typically expected to provide the bulk of the content for their website, including written text, images, and branding materials. However, many web design agencies also offer content creation services, such as copywriting and professional photography, to help
Yes, we implement essential security practices, including SSL, secure logins, and regular updates. For added protection, we offer ongoing maintenance plans.
All of our websites are SEO-ready, meaning they are built with clean code, fast load times, and mobile optimisation. We also offer additional SEO services if needed.
Depending how the website has been built yes, we offer website redesign services to modernise your design, improve performance, and ensure your site aligns with your current goals and branding.
We can host your website, we use WPengine. Or can help you choose and set up reliable hosting and register your domain if you haven’t already. We also work with your existing hosting if preferred.
Absolutely. All of our websites are fully responsive, meaning they’ll look and function great on desktops, tablets, and smartphones.
Yes! We use Gutenberg (WordPress’s default page builder) and can provide basic training so you can easily update content, images, and blog posts on your own.
We primarily use WordPress, the world’s most popular content management system, for its flexibility, scalability, and user-friendly interface.
The timeline varies depending on the project scope, but a typical brochure website takes 3–6 weeks. More complex sites, like e-commerce platforms, may take 6–12+ weeks.
E-commerce Website
Yes, platforms like Shopify, WooCommerce, or custom-built solutions allow for secure online shopping and payment processing. Yes, integrating e-commerce functionality into your website is not only possible but also essential for businesses looking to expand their digital presence and capitalise on online shopping trends. Platforms like Shopify, WooCommerce, and custom-built solutions offer robust options for adding secure online shopping and payment processing to your website. These tools allow you to create a fully functional online store, streamline the buying process, and provide customers with a seamless shopping experience. E-commerce Platforms: Shopify, WooCommerce, and Custom Solutions There are various ways to
Yes, WooCommerce supports a variety of discount codes, coupon rules, and promotional offers, which we can help you set up.
We can provide walkthroughs and training so you feel confident managing your online store.
Yes, WooCommerce provides an easy-to-use dashboard where you can update products, manage stock, track orders, and communicate with customers.
Yes. We integrate secure payment gateways like Stripe, PayPal, Klarna, and others to ensure smooth and safe transactions for your customers.
WooCommerce is highly scalable—you can start with a few products and grow to thousands without limitations.
We build e-commerce websites using WooCommerce, a powerful and flexible WordPress plugin that enables full control over your online store.
The Frustrations Holding Your Business Back
Feeling Invisible Online
You’ve built a great business but when potential customers search online, they find your competitors instead of you. Whether you’ve tried marketing before and just wasted money, or you’re not sure where to start, watching others get the customers that should be yours is frustrating.
Uncertainty About Where to Begin
Online marketing is very complex and can feel overwhelming. There are so many platforms, strategies, and conflicting advice that it’s hard to know what’s right for your business. This uncertainty causes inaction or low commitment that rarely delivering the desired results.
Wasting Money on poor Marketing
For those who have tried marketing before, there’s nothing more discouraging than investing your money into campaigns that doesn’t bring any customers. Each disappointing result makes it harder to justify trying again, even though you know online visibility is essential for growth.
Now Imagine These Achievable Goals For Your Business
Being Found When Customers Are Looking
Imagine customers finding your business when they need your service. They search for services like yours, and there you are, at the top of Google, not buried on page ten. This is as simple as connecting with the customers when they need you.
Growing at a Pace That Works for You
Picture your business growing steadily, with a consistent flow of new customers at a pace you can manage. You control your marketing so you can stop overwhelming surges or disappointing droughts. Just predictable results that align with your growth targets.
Feeling Confident in Your Marketing Decisions
Envision running your business with the peace of mind that comes from knowing your marketing is working. No wondering if you’re wasting money. Instead, you get clear reports showing what’s working, what isn’t. We’ll even meet with you regularly to explain the results and together find the richest seams of gold within your marketing.
Our Digital Marketing Services
Strategic digital marketing services that deliver real results for small businesses. Each option below is designed to increase your visibility where it matters most and turn that visibility into growth for your business.
Web Design
Responsive wordpress website design that will look great and are easy for customers to navigate.
SEO
It’s not rocket science to rank high on Google organically. It just takes time & effort to insert the right words in the right places the right number of times, while making your SEO content read naturally.
Paid Marketing
Google ads allows you to instantly buy new traffic. We ensure that you are buying the right customers for the right price so you can make achieve your goals.
Tracking & Web Analytics
Google ads allows you to quickly buy new customers. The challenge is buying the right customers for the right price so you can still make a profit.
Social Media
Grow your brands awareness organically while building on your brands trust with social media will help deliver a higher return from all your marketing channels.
Here’s Your Clear Path to Growth
1.
It Starts with A Chat About Your Business
We start by listening to you. In a free, no pressure consultation, we’ll learn about your business, your customers, and your growth goals. This helps us understand exactly what you need – whether you’re new to marketing or have tried it before.
2.
Get a Simple, Practical Marketing Plan
Based on our conversation, we’ll create a straightforward marketing plan that makes sense for your business size and goals. We’ll explain everything in plain language, so you’ll know exactly what we’re doing and why it matters for your growth.
3.
Watch Your Business Grow
As your plan takes effect, you’ll start seeing more website visitors, more inquiries, and most importantly, more customers. We’ll provide regular, easy-to-understand reports so you can see exactly how your investment is paying off.
Ready for More Leads.
More Sales. Less Stress?
Struggling to get consistent enquiries? We’ve helped businesses just like yours drive more traffic, leads, and sales.
Case Studies
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New website with great functionality
Luwi Health Care
Aydogan Unal
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Dental Care
The Overview: The Luwi Health Care is a premier dental clinic with a presence in the UK and Turkey, specialising in providing dental tourism services. They tasked Click Return with a website design and…
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Streamline and more functional website design and branding
Body Sculpting Clinic
Zal
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Beauty Clinic
The Overview: The Body Sculpting Clinic is a Premium Non-invasive Beauty Clinic in London, providing an innovative approach to skin tightening and body sculpting treatments. They tasked Click Return with…
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Facebook page reach improved by 46.8% vs the previous year
Cambridge Clear Beauty
Mr Ahmad
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Plastic Surgeon
The Overview Cambridge Clear Beauty is led by an award-winning plastic surgeon, Tariq Ahmad. They help transform the lives of as many people as possible through a wide range of…
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21% increase in sales 2021 – 2022
Chambers Timber
Dave Timbear
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Timber Merchant
It was in the first few months of 2021 that we were approached by Chambers Timber – a family-run timber merchant servicing London. They had a website which wasn’t performing…
Testimonials / Reviews
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I dipped my toe in the water with Brad with the SEO of my previous website and later hired Click Return to also handle my Google Adwords. When I was ready to update my website they were the natural choice to create it. Brad advised on a WordPress template site that gave me the look I wanted but without the high costs of a bespoke site. I don’t think that anyone ever realises that it isn’t a bespoke site. I have had so many compliments from prospective clients about the website telling me that’s the reason they picked up the phone. I like to think some of that is the photographs of my work! However, I know it’s also to do with the way the site looks and functions. In it’s first year it brought a return that was many times my investment and it has done so every year since. The Click Return team have helped us learn to add to and change the website in house. This gives us control of the basic every day maintenance and means we only need to get the “big guns” in for the hard stuff. In regular phone/on-line meetings Brad advises and guides us with SEO and Adwords so things keep going the way that we need them to. Thanks Brad and Click Return.
Sam Coles
Leighton Buzzard
Lighting Designer
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I am so grateful for everything that Click Return has achieved with regard to my website. Having attempted to do it myself, I have to admit it was a complete mess. From beginning to end I was impressed with their expertise and professionalism. Everyone on the team was approachable, helpful, and friendly, attributes that were vital for a novice such as me, resulting in a website that far exceeded my expectations. I would highly recommend the training programme. It has given me the confidence to experiment and add to the website whenever needed and their monthly statistics highlight areas that may need improvement and more focus. The difference it has made to my business is tremendous, it will always be a work in progress but I know that help if needed, is only a phone call away. Thank you so very much to everyone on the team.
Peggy Stephanou
Waltham Cross
Jewellery
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Brad is really passionate about SEO. Orchard Recruitment has continued to use Brad at Click Return to drive our SEO strategy and specifically PPC campaigns for individual recruitment campaigns. He takes the pain out of SEO and can do in an hour what would take most normal mortals a few days. Money well spent allowing us to focus on what we are good at…winning recruitment business and identifying great candidates. If I wanted to spend hours pouring over Excel spread sheets, I’d be doing what Brad does. No, let Brad and his team take the strain. I can highly recommend Brad Bishop and his team at Click Return to you.
Karla Cretten
Recruitment
Why Choose Click Return
Experience
We have been helping our clients achieve online success for 20 years through paid advertising, Search Engine Optimisation and creating new websites. Our efforts have helped our clients generate a combined conversion value of over £250 million so you can be reassured we know what we are doing!
Trust
We are driven by the success of our clients, and sit regular Google exams to maintain our Google Partner status, ensuring all clients generate a big return! Don't just take our word for it though, we have plenty of client testimonials on our website which we encourage you to see.
Our Promise
At Click Return we are passionate about good marketing and believe all clients should make money online. That's why we promise quality digital marketing services that will actually make you money. We are confident about upholding this promise and don't believe in tying any client down to long term contracts.