Day 8 – 12 Days of ClickMas



Today’s Click-Win: use the Q&A / FAQ section on your Google Business listing.

Think about the questions you get over and over again, such as:

  • “How much does it cost?”
  • “Which areas do you cover?”
  • “How quickly can you book us in?”
  • “Do you work with [type of customer]?”

Add a few of these questions and simple, clear answers to your Google listing. This helps potential customers feel informed and reassured before they contact you, and saves you time answering the same things repeatedly.

Keep your answers short, direct and in plain English – exactly the way you’d say it on the phone.

Need help deciding which questions to include? Get on touch and tell us what you get asked the most.

About the Author

Stuart Piper, BA – Digital Multimedia Production
Web Designer / Developer

Experienced Graphic Designer with a demonstrated history of working in the graphic design industry. Skilled in Graphics, Logo Design, Vectors, Multimedia, Page Layout, and Typography for various Media types and Formats. Strong arts and design professional with a Bachelor’s Degree focused in Digital Multimedia Production from Bournemouth University.