Property Conservation Service
I think the team is fantastic. You guys have worked with me to really solve all the tiniest problems. I gave you guys a great challenge and you really overcame it.
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Property Conservation Services are a property maintenance company specialising in dealing with a range of issues including damp problems, damp proofing, dry and wet rot, basement waterproofing, woodworm infestations and more. They first approached us in early 2021 after their Yell website was failing to generate much traffic, meaning few people were getting in touch and arranging a free survey. This meant that the company was struggling to achieve it’s business goal. This was still the case even after property conservation spent a large amount of money on Yell’s digital marketing services including paid advertising.

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Website Design & Build Click Return

Website Build for the Property Maintenance Industry

It was clear to us that the old Property Conservation Services website was very dated and difficult for users to navigate and find a service. On top of the site not being user-friendly, there was not enough opportunity to take action and book a free survey.

Before we began the website build, we sat down with the client to clarify their messaging using the Storybrand framework which frames the customer as the hero and the company as the guide who helps the hero achieve their goal. In the case of property conservation, the customers goal in many cases is to find a solution to their damp problem. Property conservation can help by providing a free survey and then the expertise to eliminate the problem so the customer can carry on living a damp-free life.

Applying the Storybrand technique is a crucial part of all website build projects at Click Return as it is proven to lead to higher levels of customer engagement. We built not only a site that looked great visually on all devices, but crucially was easy to navigate and find services and, most importantly, was easy to take action and book a free survey which was the most important business goal that the customer highlighted at the start of the project.

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Read Angela & John Healey's testimonial:
I love the website, I’m so happy with the way you guys [Click Return] worked with me to get all of the specific needs for me. I’ve had a lot of people saying to me that it looks really professional, and it makes me look really professional as a dressmaker. People are actively using the website, which is something I didn’t get on my previous website.

To me, it’s more than just a website, because you guys you’re not just building a website for me, you’re helping me build my brand. It’s the advice, it’s the marketing, and it’s really teaching me how to grow and how to become a better business. And with that, I’m getting so much more than a website, I’m getting absolutely invaluable advice alongside it.

I think the team is fantastic. You guys have worked with me to really solve all the tiniest problems. I gave you guys a great challenge and you really overcame it. Genuinely, if anyone is on the fence just book a consultation with Brad, and have a chat because it’s so worth it.
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Check out Property Conservation Service's Website here

Check out Angela & John Healey's Testimonial here

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