The same manners should be used when someone has tried to contact you through your website – whether they have filled in an enquiry form or requested a brochure of your products. Not only does a thank you page give you the chance to show your customers that you appreciate the time they have taken to get in touch with you, but it also gives you the opportunity to keep them on your site for longer and possibly sell more to them through links to other page on your site and also including your social media links.
What should a good thank you page include?
Change the URL – www.test.com/thank-you so your customers know that their query has been received;
“THANK YOU” – ensure your customers can see that you are saying thank you;
Let your customers know when they can expect to hear from you;
Include links to other areas of the site you think they may be interested in;
Make sure they can see your phone number should they need to get in touch another way;
Give them other ways of seeing what you do = social media links;